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Table of Contents
REPORT ORGANIZATION INTRODUCTION and EXECUTIVE SUMMARY Installed Base Revenue Projections Market Sectors SURVEY RESULTS Number of Kiosks Installed Number of Kiosks Installed: North America Number of Kiosks Installed: Europe Number of Kiosks Installed: Asia-Pacific Number of Users Per Day Number of Kiosks Installed: ROW Number of Users Per Day Number of Users Per Day: North America Number of Users Per Day: Europe Number of Users Per Day: Asia-Pacific Number of Users Per Day: ROW Hours of Heaviest Kiosk Use Hours of Heaviest Kiosk Use: North America Hours of Heaviest Kiosk Use: Europe Hours of Heaviest Kiosk Use: Asia-Pacific Hours of Heaviest Kiosk Use: ROW Average Time Spent at the Kiosk Average Time Spent at the Kiosk: North America Average Time Spent at the Kiosk: Europe Average Time Spent at the Kiosk: Asia-Pacific Average Time Spent at the Kiosk: ROW Cost Per Kiosk Cost Per Unit: North America Cost Per Unit: Europe Cost Per Unit: Asia-Pacific Cost Per Unit: ROW Peripherals Used in Kiosks Printers Used in Kiosks Additional Peripherals Used in Kiosks Storage Media Accepted in Kiosks Kiosk Pointing Devices Kiosk Payment Acceptors: Worldwide Kiosk Payment Acceptors: North America Kiosk Payment Acceptors: Europe Kiosk Payment Acceptors: Asia-Pacific Kiosk Payment Acceptors: ROW Internet Access Devices: Per Minute Charges Internet Usage Patterns Remote Monitoring Software Maintenance Providers Consumables Replenishment Type of Kiosk Application Software Leading Development Issues Leading Design Issues Type of Applications INDUSTRY ACTIVITIES & TRENDS Retail Kiosks Entertainment Travel & Tourism Digital Photography Financial Services Human Resources Government Health Care Other Trends APPENDIX A Kiosk Questionnaire APPENDIX B Kiosk Industry Directory Form Table of Figures
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Kiosks and Internet Technology — Global Statistics and Trends
Extensively updated in July 2010 to reflect the global economic recession, this is the streamlined version of the most comprehensive report ever produced on the kiosk industry. Based upon an unprecedented response to an extensive survey and follow-up research, it provides interactive kiosk installed base and revenue projections from the present time through 2011. It includes 53 charts and tables, examines recent trends on the leading kiosk issues of the day and offers an in-depth examination of the future of this fast-growing industry.
The report includes detailed information on nearly 700 companies engaged in the kiosk industry - providing specific contact information, primary and secondary kiosk activities, a company/product summary and a listing of key partners and clients. The chart below illustrates the current and projected growth for the industry. It illustrates a slow and steady growth. Nowhere is the health of the industry more apparent than in North America, particularly in the United States, where the current installed base is greater than the rest of the world regions combined. While the other regions are projected to show a greater percentage growth over the next three years, the dominance of the North American market will continue.
Kiosks and Interactive Technology — Global Statistics and Trends is available either as a PDF or CD-ROM. To order the report or for individual or site licensing pricing, please contact francie@summit-res.com or call us at (301) 670-0980. Major credit cards (Visa, MasterCard and American Express), company checks and wire transfers are accepted. Ordering is easy; simply email, fax or phone us with the bank information or credit card number and expiration date. You will receive the report promptly.
